Are you an experienced 5* Hotel or Private Members Club Concierge or Hall Porter?

THE JOB:

  • Answering all telephone calls, dealing with queries, taking and recording dining room bookings and transferring all calls to the appropriate departments and to accurately take and pass on messages.
  • Liaise with the Secretary’s office should you receive information regarding such arrangements as bedroom reservations and private party bookings
  • Assisting Members and visitors with all their queries and requests.
  • Storing and maintenance of all equipment accordingly and check regularly all stock under your control (i.e. Member’s writing paper and envelopes).
  • Helping members and their guests with any luggage and the smooth check in and check out of guests according to 5 star service standards. E
  • Ensure sufficient supply of newspapers and pass on the newspaper orders for the bedroom.
  • Prividing door security, to arrange for cabs, use the cash-box to provide stamps phone cards or change
  • Being aware of all security and fire aspects and to act accordingly when appropriate, ensuring a hygienic and a safe working environment at all times. To be aware of all relevant legislation (HASWA, Food Hygiene and Safety Regulations, Fire Precautions etc.)
  • Maintenance of cleanliness of the area of responsibility i.e. vacuuming the stairs and mat each morning.

IDEAL CANDIDATE:

  • Previous Concierge or a Hall Porter experience within a Private Members Club or a 5* Hotel for a minimum of 3 years
  • Stability in your career to date.
  • Can do attitude.
  • Immaculate presentation.
  • Excellent communication skills.
  • Great communication skills, essential. is a good telephone manner, neat and legible handwriting.
  • Diplomatic, courteous and well presented at all times particularly as this post requires the incumbent to deal with our demanding members.

THE PACKAGE:

  • £30K per annum
  • 08.30 – 16.30 work hours on a Monday – Friday basis
  • Meals on duty
  • Supportive and collaborative environment
  • Opportunities for career progression within the company.
  • 6 weeks of annual leave

Please note that due to the high volume of applications only successful candidates will be contacted.

Interested?

We are actively reviewing applicant details so if this Front of House job vacancy is of interest to you, please apply today.

Apply / Enquire Here

The consultant handling this opening is Marta Wozniak who can be reached on on marta.wozniak@jubileetalent.com - please get in touch if any questions regarding this position or other similar job vacancies.

Jubilee Recruitment is acting as an employment agency in relation to this permanent vacancy.